Resposta da Kenon, em resumo, problemas no nosso querido Brasil; parece que diversos pedidos deram problema:
---------- Forwarded message ----------
From: Kenon - Support <support@rckenon.com>
Date: 2015-09-22 15:55 GMT-03:00
Subject: RE: Order 34471 ("Foreign Return to Sender")
To: Luiz Roberto Lauand <luizlauand@gmail.com>
Hi Luiz
Yes, in past month we had many order by Airmail to your country have problem, loss or return to sender, we don’t what happening your country custom dept.
When the package return to us, we will let you know, you want refund or upgrade to Fedex or Express mail maybe another way, we already stop our web shipping airmail to your country.
Thanks,
Customer Service
Kenon Hobby
13200 Brooks Dr, Suite E,
Baldwin park, CA 91706, USA.
Tel: +1 626 869 8619 Fax: +1 888 246 1238
info@rckenon.com www.rckenon.comwww.kenonhobby.com